Why Owners Choose (and Stay With) My Perfect Stays
Our owners don’t just work with us — they partner with us. From higher occupancy and stronger revenue to clearer communication and hands-on support, these real owner reviews reflect what it’s like to trust My Perfect Stays with your investment. Every testimonial below comes directly from a homeowner who made the switch and experienced the difference firsthand.
We’ve been fortunate to partner with My Perfect Stays for the past 5 years. The entire MPS team brings a caring and committed approach to ensuring we and our guests receive top-notch service — from communications to problem-solving, responsiveness, and beyond. And, with their growing reputation and marketing reach, our unit continues to enjoy very strong occupancy rates despite the current reduction in tourism. MPS is an outstanding organization at every level!
— Jackie B., Kapalua Golf Villa
My name is Stan Armstrong, and I am the owner of an oceanfront condo at Hale Ono Loa Resort on Maui. I am writing to share my enthusiastic recommendation of My Perfect Stays as a premier property management company for short-term vacation rentals. After switching from my previous management company, I can confidently say it was one of the best decisions I’ve made.
I am 100% satisfied with the performance, professionalism, and support I’ve received from the My Perfect Stays team. The transition was seamless, and I immediately noticed a significant improvement in every aspect of the management experience. Communication has been excellent—prompt, clear, and consistent. The team is responsive, professional, and always eager to assist. I also truly appreciate the low turnover in staff, which speaks volumes about the company culture and instills great confidence in me as an owner.
Even in today’s softer market, with lower occupancy rates and declining nightly revenues across the island, My Perfect Stays continues to outperform the competition. My income has remained steady, and I’ve been impressed with how well they navigate these market challenges. They approach this business like true partners, and I feel supported every step of the way.
The customer service they extend to both owners and guests is unmatched. As a result, my reviews are consistently positive, which further boosts bookings and reputation. It’s clear that My Perfect Stays sets a high bar for guest satisfaction.
If you own a vacation rental property on Maui and are looking for an experienced, dedicated, and on-island management team, I strongly encourage you not to wait. My Perfect Stays is a first-class operation, and I’m very glad I made the switch.
— Stan A., Hale Ono Loa Resort (Oceanfront Condo Owner)
“After years of broken promises and underwhelming performance with [National Brand], I finally made the switch to My Perfect Stays—and I only wish I’d done it sooner. The difference has been night and day. My occupancy rate has jumped, I’m finally seeing consistent revenue, and the guest reviews are overwhelmingly positive.
What truly sets My Perfect Stays apart is their hands-on, owner-first approach. My Owner Relations Manager actually knows my property, responds quickly, and takes initiative—something I never experienced before. I don’t feel like just another account on a spreadsheet anymore; I feel like a valued partner.
If you’re tired of feeling ignored, tired of the excuses, and tired of waiting for things to turn around, it might be time to look elsewhere. My Perfect Stays delivers on what others only promise—and the results speak for themselves.”
— Dr. Murray R., Valley Isle
“I couldn’t be more pleased with my decision to leave the large national property management company I was with and switch to My Perfect Stays. The difference has been night and day. Communication is clear, timely, and professional—something that was sorely lacking before.
My property is now better maintained than it has ever been, and the attention to detail is evident in every aspect of the management. But what really sealed it for me was the significant increase in net revenue I’ve seen since making the switch. It’s reassuring to know that my investment is not only being cared for properly but is also performing at a much higher level.
A big shout out to my dedicated Owner Relations Manager, Scott, who has been absolutely delightful to work with—responsive, knowledgeable, and genuinely invested in making sure everything runs smoothly. Thank you, My Perfect Stays, for exceeding my expectations!”
— Dr. Murray R., Valley Isle
I am writing to express my heartfelt gratitude and appreciation for the exceptional service I have received from My Perfect Stays as my island property management team. From the moment I made the switch, I have been impressed by the level of professionalism, care, and attention to detail that has been consistently provided.
One of the standout features that I truly value is the personal touch My Perfect Stays brings to managing my property. It’s not just another transaction or business deal — they take the time to truly understand my needs and preferences. Their excellent communication keeps me in the loop every step of the way, and I’ve always felt like a priority.
I am particularly grateful for the dedication of my Owner Relations Manager, who has taken the time to understand my preferred communication style and my specific goals for the property. This personalized approach has made such a difference in my experience, and I couldn’t be happier with the results.
I owned two condos and recently had to sell one. My Perfect Stays was very cooperative with my Realtor, and instrumental in helping me get my condo sold, and the new owner kept My Perfect Stays as their management company. Having high occupancy and solid revenue made my property an attractive buy! I am so glad I made the decision to sign with My Perfect Stays.
— Ken L., Kahana Manor
Dear My Perfect Stays Team,
I am writing to express how thrilled I am with my decision to switch management companies and choose My Perfect Stays. Since making the change, I’ve been genuinely impressed by the level of professionalism, communication, and transparency your team consistently provides.
One of the most significant differences I’ve noticed is how well you communicate with me. I always feel informed, and any questions or concerns I have are addressed quickly and thoroughly. It’s such a relief to have a management team that truly keeps me in the loop.
Another major change I appreciate is no longer dealing with the nickel-and-dime charges that my previous management company imposed on me. It’s refreshing to work with a team that is transparent with pricing and focused on offering value without hidden fees.
Overall, I am extremely happy with my decision to partner with My Perfect Stays and highly recommend your services to anyone looking for a reliable, communicative, and fair management company. Thank you for everything you’ve done to make my experience so positive!
— Joy C., Hololani
“After deciding to list our condo with a management firm earlier this year, we contacted MyPerfectStay. Tori was quick to answer our inquiry and took the time to go over a presentation outlining all the benefits of trusting them with our beautiful Hawaiian home. She answered all the questions we had (and some we didn’t even think to ask).
Once we signed up, she passed us onto a dedicated onboarding specialist who ‘held our hand’ all the way to the listing of the property. She was in constant communication with us and even coordinated the removal of old furniture and delivery of a new hideaway sofa bed.
Once our home was listed, we were provided access to an owners-only website where we can review bookings, etc. I would 100% recommend you trust them if you are in the market to rent out your Hawaiian home.”
— Nicholas H., Maui Vista